Leaders are in the change business – and unfortunately, in too many situations, change doesn’t go so well. There is more to successful change than simply managing it – successful change requires something more. In this Master Class, you will learn the keys to the change process, how we all make the decision to change, and how you can use those keys to help people make the choice to change more predictably and successfully. With this skillset, you will be a more effective and confident leader and be in demand for future leadership roles.